GETTING STARTED:

This document is to help visitors to the MANIFOLD Data Systems web site correctly use the WWW-based Demonstration Fire Apparatus Work Order System.

You may access the system from any computer connected to the internet.

Typically, a password-protected login screen would first appear. For the purposes of this demonstration, this screen is not used.

 

USING THE DATABASE:

Once you're logged in you will see six link choices at the bottom of the screen. You can select any one of the following you choose to do. INSTRUCTIONS, which takes you to this page; HOME, which shows the database functions you are authorized to use; ADD, which allows you to write a new work order; VIEW, which allows you to view and search through existing work orders; LIST ALL, which allows you to see ALL work orders on the system; and LOG OFF, which lets you leave the system.

ADD: To add a work order click on the ADD link. The add screen will appear. The work order number and the date are automatically generated.

The remainder of the windows will need to be filled in. Many departments assign a unique vehicle ID number to each vehicle, as well as a district or station designation number. In this demo, each apparatus has been assigned a four digit Maintenance ID number. This is a "drop down" menu, just select the proper number. Please note: we can configure the fields to present only the information that is important to your department; the format here is a typical one.

This is followed by the apparatus number, this window is also a drop down choice. Choose the number assigned to the apparatus.

The following three windows need to be filled in: mileage, engine hours, and pump OR aerial hours. You will need to obtain this information from the apparatus gauges that you are writing the work order for.

The next window is "Category". Please select what you think is the proper choice. This can be changed by system administrators if needed. This is also a drop down menu choice, just click on the one you want.

The next window is "Priority", again a drop down menu choice. Please select your choice.

Now you are at the "Description" window. Here you should type in a SINGLE problem for the apparatus. You are not limited by the size of the window showing. Generally, we recommend writing a separate work order for EACH problem.

The next window is "Requested by". Here you select YOUR name from the drop down menu.

The next window "Est Completion Date". This may be left blank, or filled in if you have an idea when the repair may be, or is completed.

The next window is "Current Status". The firefighter completing the work order should normally choose "Awaiting Approval". This is a drop down window selection and you may choose the appropriate selection from the choices listed.

The next selection is a check box if the apparatus is being placed out-of-service, OOS. If so, just click the box next to the YES. In the next box, insert the date that the truck actually is going out of service.

 

OFFICERS:

Once a work order is written, it is typically automatically e-mailed to all department officers, and others as designated.

The Officers typically have new choices in addition to those available to Firefighters. Typically, they can also can DELETE and MODIFY existing work orders.

The Duty Officer upon receipt by e-mail, should bring up the work order under the MODIFY choice. You can choose to "list all" which will bring up ALL existing work orders. Click on the button to the left of the work order you want, then go to the bottom of the screen and click on the "Modify Record" button. This will take you to that record.

Once you get to the record, probably the only thing that you would have to do is change/modify the "Current Status" window from "awaiting approval" to which ever selection is appropriate, most likely "approved awaiting repair".

The Officers, however have the choice of other selections if the repair has been made or is being made.

 

OTHER OPTIONS:

Anyone may VIEW all work orders. You can view work orders by apparatus number the easiest. Click on VIEW, and when the work order "form" opens, go to the Apparatus # window, and select the apparatus that you want to look at, then go to the bottom of the screen and click on the "view records" button. That should take you to all work orders for the selected apparatus. There will be a brief description of the work order and a blue "hot link" of the work order number if you choose to go to any individual work order for more detailed information.

 

LIST ALL:

This selection will let you see ALL work orders in the system for ALL vehicles. Again, there will be a blue "hot link" for the work order numbers and a brief description of the work order. If you want to look at a particular work order, as in the VIEW choice, click on the blue work order link.

 

VIEW, DELETE & MODIFY:

This selection allows you to search through all of the work orders, and work with those that meet your search criteria. Using the 'Search Options' at the bottom of these pages, you can search for all work orders that reference a particular apparatus, or that contain a key word, or that occurred on a specific date. You can have the results of your search sorted by any of the database fields. As an example, you can search for all of the vehicles for which a work order has been generated after 15 January, and have the results sorted by vehicle number.

QUESTIONS?

If you have any questions or problems as you use the database, please contact support@manifolddata.com.