ABOUT THIS
DATABASE:
This document is to help members of the Wood-Ridge
Fire Department correctly use its Work Order
Database. You may access the database from any
computer connected to the internet; all you need
is a web browser, your login name and password,
and certain details regarding the vehicle or
equipment which needs repair. A log in screen
will appear. Your system administrator, and designated officers,
can issue you a login name and password.
USING THE DATABASE:
Once you're logged in you will see six link
choices at the bottom of the screen. You can
select any of the operations presented:
INSTRUCTIONS, which takes you to this page;
HOME, which shows the database functions you are
authorized to use; ADD, which allows you to
write a new work order; VIEW, which allows you
to view and search through existing work orders;
LIST ALL, which allows you to see ALL work
orders on the system; and LOG OFF, which
lets you leave the system.
ADD: To add a work
order click on the ADD link. The add screen will
appear. The work order number and the date are
automatically generated; please do not change
these!
The remainder of the
windows will need to be filled in. Please enter
the Repair Category through a "drop down" menu,
just select the appropriate type.
This is followed by
the apparatus number, this window is also a drop
down choice. Choose the number assigned to the
apparatus or, if the repair is not for a
vehicle, just enter N/A.
The following three
windows need to be filled in: mileage, engine
hours, and pump OR aerial hours. You will need
to obtain this information from the apparatus
gauges that you are writing the work order for.
Again, if the equipment to be repaired is not a
vehicle, just enter 'N/A'.
The next window is
"Category". Please select what you think is the
proper choice. This can be changed by system
administrators if needed. This is also a drop
down menu choice, just click on the one you
want.
The next window is
"Priority", again a drop down menu choice.
Please select your choice.
Now you are at the
"Description" window. Here you should type in a
SINGLE problem for the apparatus. You are not
limited by the size of the window showing.
Generally, we recommend writing a separate work
order for EACH problem.
The next window is
"Requested by". Here you select YOUR name from
the drop down menu.
The next window "Est
Completion Date". This may be left blank, or
filled in if you have an idea when the repair
may be, or is completed.
The next window is
"Current Status". The firefighter completing the
work order should normally choose "Awaiting
Approval". This is a drop down window selection
and you may choose the appropriate selection
from the choices listed.
The next selection
is a check box if the apparatus is being placed
"out-of-service", OOS. If so, just click the box
next to the YES. In the next box, insert the
date that the vehicle or equipment actually is
going out of service.
OFFICERS:
Once a work order is
written, it is automatically e-mailed to the
designated department personnel.
The Officers
typically have new choices in addition to those
available to Firefighters. Typically, they can
also can DELETE and MODIFY existing work
orders.
The Duty Officer
upon receipt by e-mail, should bring up the work
order under the MODIFY choice. You can choose to
"list all" which will bring up ALL existing work
orders. Click on the button to the left of the
work order you want, then go to the bottom of
the screen and click on the "Modify Record"
button. This will take you to that
record.
Once you get to the
record, probably the only thing that you would
have to do is change/modify the "Current Status"
window from "awaiting approval" to which ever
selection is appropriate, most likely "approved
awaiting repair".
The Officers,
however have the choice of other selections if
the repair has been made or is being
made.
OTHER
OPTIONS:
Anyone may VIEW all
work orders. For example, click on VIEW, and
when the work order "form" opens, go to the
Apparatus # window, and select the apparatus
that you want to look at, then go to the bottom
of the screen and click on the "view records"
button. That should take you to all work orders
for the selected apparatus. There will be a
brief description of the work order and a blue
"hot link" of the work order number if you
choose to go to any individual work order for
more detailed information.
LIST
ALL:
This selection will
let you see ALL work orders in the system for
ALL vehicles. Again, there will be a blue "hot
link" for the work order numbers and a brief
description of the work order. If you want to
look at a particular work order, as in the VIEW
choice, click on the blue work order
link.
VIEW,
DELETE & MODIFY:
This selection
allows you to search through all of the work
orders, and work with those that meet your
search criteria. Using the 'Search Options' at
the bottom of these pages, you can search for
all work orders that reference a particular
apparatus, or that contain a key word, or that
occurred on a specific date. You can have the
results of your search sorted by any of the
database fields. As an example, you can search
for all of the vehicles for which a work order
has been generated after 15 January, and have
the results sorted by vehicle
number.
NOTE: In order to do
searches for orders based on dates, all dates
need to be entered in a specific format:
DD-MON-YEAR. Example: 13-Nov-2000 (include the
'dashes')
QUESTIONS?
If you have any
questions or problems as you use the database,
please contact your appropriate department
personnel, or contact Manifold Data Systems for
assistance.support@manifolddata.com.